Customer Knowledge Management: People, Processes, and Technology
by Minwir Al-Shammari
ISBN 13: 9781605662589
Format: Illustrated (310 pages) Publisher: IGI Global Published: 15 Mar 2009
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Knowledge Management in Emerging Economies: Social, Organizational and Cultural Implementation (Premier Reference Source)
ISBN 13: 9781616928865
Format: Hardcover (350 pages) Publisher: Information Science Reference Published: 15 Oct 2010
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